Forvis Mazars is a leading global professional services network providing audit and assurance, tax, and advisory services. Forvis Mazars in the UK spans 14 offices across the nation and has over 3,400 professionals, with 190 partners. We have a clear purpose and a shared commitment to shape a better future. You''ll join a collaborative and inclusive team where you''re supported to grow your skills, explore new opportunities, and contribute from day one. You''ll work with a diverse client base, develop meaningful connections, and gain experience that extends beyond your local team. Together, we grow, belong and impact. About the team The Service Delivery team, part of IT and supported by key third party suppliers, provides services to around 3,900 users across offices mainly in the UK, with some global reach. Our IT Service Delivery Consultants are based onsite, working directly with customers both face to face and via Teams or email. About the role As an IT Service Delivery Consultant, you''ll play a central role in transforming and enhancing our service function. This opportunity is perfect for ambitious technicians eager to grow their expertise while working within a supportive, innovative team. Proactive Incident Management: You will take charge of all Incidents and Service Requests, working closely with third-party teams, and pushing the boundaries to resolve issues swiftly. Take a proactive view to IT service including performing root cause analysis and implement perman