Housing Officer known locally as a Local Housing Manager (Leaseholder Services) Salary Banding Range: £41,237 - £43,405 based on a 37.5hr working week Contract Type: 12 Month fixed term contract until 31 August 2027 This roleMTVH are recruiting for a skilled and experienced Local Housing Manager who can provide excellent housing and estate services to our shared ownership/ leasehold properties within a defined geographical patch.As our Local Housing Manager, you will be the front facing representative of MTVH, coordinating internal and external services to meet the diverse range of needs of our customer base by delivering services both on an individual and local basis to a high standard. It is essential that the ideal candidate has proven previous experience of dealing with customers presenting with complex or challenging needs.This role is predominantly based within office hours of 9-5.30pm working a 37.5hr week Monday to Friday. You will be expected to be out on-site 2 days per week with 3 days spent working from a local office or from home. As with any community-based role, occasional flexibility with working hours will be required and part of your job role will see you participating in supporting our customers with local initiatives and on occasions can involve weekend work, although this is not common.This role will also require you to manage relationships with the Local Authority, External Managing Agents and other External Partners. You will also be the point of ..... full job details .....