OverviewSince our humble beginnings in 1990, Poundland has evolved into a retail powerhouse with over 850 stores and nearly 17,000 dedicated colleagues across the UK and Republic of Ireland. The addition of Dealz in 2011 further solidified our presence, enabling us to reach millions of customers with our unparalleled value offerings. At Poundland and Dealz, we don''t just offer products at unbeatable prices; we cultivate an environment where every colleague can thrive and contribute to our mission of providing amazing value to millions of customers. Our commitment to excellence, inclusion, and sustainability forms the foundation of our culture, empowering our team members to be the best versions of themselves while making a meaningful impact on the communities we serve. It is our behaviours and the hard work, commitment and passion of our wonderful colleagues that make it all possible. We like to keep things simple, so we have just three behaviours that lie at the heart of everything we do, and they keep us on track. They are Love our customers, Care for our colleagues and Protect the Pounds and Euros... By living our behaviours every day, we\''ve created a land which is fun, friendly and full of surprises - a place where our people can truly be the best version of themselves!

Responsibilities

Deliver excellent customer service and be a role model in consistently meeting high standards.

Always go above and beyond for customers, greet and assist them, and participate in checkouts while upholding the two is a queue initiative.

Care for colleagues by creating a safe environment, ensuring policies and procedures are followed, and supporting the team alongside the Store Manager.

Lead inductions for new colleagues and collaborate with supervisors to drive ongoing training and development through on-the-job coaching.

Lead daily huddles to communicate and achieve commercial objectives including sales, service, and shrink targets.

Ensure products are priced, merchandised and maintained to support smooth store operations.

Qualifications and Experience

Experience in a supervisory or management role, including team leadership and performance management.

Ability to manage store operations, including stock control, cash handling, and maintenance of store standards.

Track record of achieving store KPIs such as sales targets, waste reduction, or customer service scores.

Benefits

A member of our annual Retail Management Bonus Scheme recognizing your contributions.

Professional development, including the opportunity to pursue up to a Retail Manager Level 3 qualification through an apprenticeship.

Comprehensive induction plan and opportunities for in-house development programmes.

Rota planning four weeks in advance to support work-life balance.

Holiday allowance increasing up to 33 days, plus a birthday day off.

Enhanced family-friendly benefits and life assurance.

In-store discount of 10% and exclusive discounts via our colleague benefits portal.

All-year-round recognition and rewards initiatives.

Access to Employee Assistance to support well-being.

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