Avencia are working with a well-established insurer who are looking to build out a new team in their Leeds office to handle London Market claims. The role will focus on managing a high volume of lower-complexity claims originating from the London Market across Professional Indemnity, Marine and Energy lines. It presents an excellent opportunity to be part of establishing a new function within the business while gaining valuable exposure to London Market claims. The role Handle a portfolio of high-volume, low-value claims from first notification through to settlement.Work closely with the London Claims team to ensure consistent handling, reserving and service standards.Maintain strong relationships with brokers, insureds and external partners, providing clear, professional communication throughout the claims process.Support the wider claims function by sharing insights, contributing to process improvements, and upholding the organisation''s claims philosophy. Skills and Experience Insurance claims handling experience (essential)Good knowledge of the insurance market and claims processes.Strong organisational skills with the ability to prioritise effectively.Clear written and verbal communication skills and confidence engaging with brokers and clients.A collaborative mindset and a proactive, solutions-focused approach to work.The ability to analyse claims information, identify trends and escalate issues appropriately.