Social Media Channel andamp; Community LeadRate; Flexible (via umbrella)Duration; 6 month initial contractLocation; Hybrid working, Southampton or Paddington (3x weekly onsite) Sanderson are partnered with a leading retail brand to identify a Social Media Channel andamp; Community Lead to elevate their brand presence, build engaged communities and create genuine, meaningful connections with audiences.You''ll own and manage all brand social channels, ensuring a consistent voice and high-quality output. You''ll plan, publish, and optimise content, nurture online communities, respond to conversations and ensure our social spaces remain positive, on-brand and insight-driven. Key Responsibilities Manage all brand social media channels, maintaining consistent tone and messagingDevelop and deliver social and community engagement strategies aligned to business goalsPlan, create and publish high-quality content across platforms (organic and paid)Monitor conversations, respond to queries and manage community feedbackCollaborate with marketing, content, PR and customer support teamsTrack, analyse and report on performance and audience insightsUse data to optimise content, scheduling, and engagement tacticsManage influencer/ambassador/creator partnerships that support community growthHandle escalations or social issues professionally and in line with brand valuesStay on top of platform trends, updates and best practicesEnsure all activity complies with brand, legal and platform guideline