Administrator 

Location: Worcester
Pay Rate: £13.54 per hour
Contract: Temporary (2–3 Months)
Hours: Full Time 08:30 – 16:30 (30 minute lunch) Monday to Friday 
Immediate start available

About the Role

We are currently recruiting for a temporary Administrator to join a busy team based in Worcester. This is an excellent opportunity for an organised and proactive individual who is confident handling telephone enquiries and providing administrative support within a fast-paced environment.

The successful candidate will play a key role in supporting the IT department with a variety of administrative tasks, ensuring queries are managed efficiently and information is maintained accurately.

Key Responsibilities

• Acting as a first point of contact for telephone and email enquiries.
  
  
• Handling and logging incoming queries, escalating where appropriate.
  
  
• Providing administrative support to the IT team.
  
  
• Maintaining accurate records, databases, and documentation.
  
  
• Processing information and updating internal systems.
  
  
• Coordinating appointments, meetings, and schedules where required.
  
  
• Assisting with reporting and data entry tasks.
  
  
• Supporting the team with general ad hoc administrative duties.
  
  
• Ensuring all work is completed accurately and within agreed timescales.
  
  

• Previous administration experience within a busy office environment.
  
  
• Confident and professional telephone manner.
  
  
• Strong communication skills, both written and verbal.
  
  
• Excellent organisational skills and attention to detail.
  
  
• Comfortable managing multiple tasks and priorities.
  
  
• Good working knowledge of Microsoft Office, including Outlook, Word, and Excel.
  
  
• Ability to work independently and as part of a team.
  
  
• A positive and proactive approach to work.
  
  

• Competitive pay rate of £13.54 per hour.
  
  
• Full-time hours, Monday to Friday.
  
  
• Immediate start available.
• Opportunity to gain experience within a professional IT environment.
  
  
• Friendly and supportive team.
  
  
• Temporary assignment for 2–3 months with the potential for extension depending on business requirements.