Owen Reed is looking for an experienced, resilient and people-focused Assistant Secretarial Services Manager to join a top law firm in London. Working Arrangement: Hybrid, with a minimum of 50% office-based working Hours: 9.30 a.m.-5.30 p.m., with flexibility as required About the Role The Assistant Secretarial Services Manager will be responsible for the day-to-day management of secretarial staff within a designated practice group. The role will ensure that partners and fee earners receive an efficient, consistent and exceptional level of support aligned with the firm''s Secretarial Model and wider business strategy. The successful candidate will have a proven people-management background and first-class PA skills. They will also provide organisational and operational support to the Practice Group Leader and, when required, the Practice Group Manager. Reporting to the Secretarial Services Manager and Head of Secretarial Services, the role will work closely with other Assistant Secretarial Services Managers, Practice Group leaders, Finance, HR and Business Support teams. Key Responsibilities Manage all office-based and home-working secretarial staff within the Practice Group. Oversee daily workflow and ensure sufficient secretarial resource is available to meet changing business priorities. Arrange appropriate cover for holidays, sickness and other absences. Review working hours and allocations to ensure effective support and coverage. Encourage cross-practice working and ..... full job details .....