Your new companyAn exciting opportunity has arisen for a Housing Officer to join a forward-thinking and community-focused organisation. The successful candidate will play a key role in delivering a high-quality housing management service, supporting tenants to maintain safe, sustainable homes and thriving neighbourhoods.This role is ideal for someone who is passionate about making a difference, confident working with diverse communities, and experienced in tenancy management, safeguarding, and partnership working.Your new roleDeliver a professional and high-quality housing management service across a designated patch.Manage all aspects of tenancy management, including sign-ups, successions, mutual exchanges, and tenancy breaches.Support tenants with welfare, income maximisation, benefits advice and sustaining their tenancies.Respond to reports of anti-social behaviour, nuisance, safeguarding concerns and emergency situations.Conduct regular estate and property inspections, ensuring compliance and identifying any necessary actions.Work proactively with internal teams and external agencies including social care, police, health services and support providers.Prepare accurate reports, maintain detailed case records and contribute to legal processes where required.Assist in the letting of properties and minimising void loss through efficient turnaround and tenant support.Promote resident involvement, customer satisfaction and community cohesion.Ensure all work aligns with organisa