Location: Birmingham

Job Types: Full time, Permanent

Hours: 37,5 hours per week

Salary: £25.000 - £28.000 per year

On-call may be required which would be paid on top of the salary.

We are recruiting a Care Coordinator to join Leaf Complex Care, part of the Catalyst Care Group, supporting the delivery of high-quality, person-centred care across the Birmingham area. This role is central to the smooth coordination of daily care services, ensuring individuals receive consistent support while staff are scheduled effectively and supported in their roles.

About the company

Leaf Complex Care provides specialist support to individuals with complex needs, enabling them to live safely and independently within their communities. The organisation is known for its compassionate, structured approach to care delivery and its commitment to both service users and care professionals.

About the Role

As a Care Coordinator, you will play a key role in organising daily care delivery by managing rotas, coordinating staff allocation, and responding to operational enquiries. You will work closely with internal teams to ensure care arrangements run smoothly, records are maintained accurately, and services meet required standards.

This is a varied and fast-paced position, ideal for someone who enjoys problem-solving, organisation, and being at the heart of service delivery.

Key Responsibilities

• Coordinate staffing solutions to meet client requirements across care services
• Manage and respond to all incoming client and clinician inquiries efficiently
• Collaborate with internal teams to support smooth and compliant operations
• Match clinicians’ skills and availability to client needs
• Maintain accurate records and ensure adherence to company procedures and regulations
• Support service improvement and promote positive relationships with clients and staff

About You

• NVQ Level 2 in Health and Social Care (desirable)
• Experience in the healthcare sector, preferably in coordination or administrative roles
• Strong communication, organisational, and multitasking skills
• Confident using Microsoft Word, Outlook, and Excel
• Ability to work in a fast-paced environment handling multiple queries
• Full UK driving license

 Benefits

• Employee Assistance Programme
• Retail Discount Scheme
• Workplace Pension Scheme
• Gym and Cycle to Work discounts
• Health Cash Plan
• Four additional wellness days per year
• Extra holiday day on your birthday
• Group Life Insurance
• Group Critical Illness Cover
• Income Protection Cover 

Apply Now

If you’re organised, proactive, and passionate about supporting others, we’d love to hear from you!
Click Apply Now, and let’s arrange a quick chat about this exciting opportunity.

At Olive Recruit, we are committed to fostering a workplace culture that embraces diversity and promotes inclusivity. Our core values, Integrity, Impact, Inclusivity, and Innovation, guide our efforts to create an environment where every employee feels valued, respected, and empowered to excel.

As a recruitment agency, we prioritize sourcing and placing diverse candidates with our clients, recognizing that diverse perspectives are essential for business success and inclusive work environments.

We take great pride in celebrating the unique backgrounds and experiences of our team members and candidates. By embracing these different perspectives, we not only create a great place to work but also better serve our clients. Your individuality is what makes our team strong.

Join us in championing our values and building a workplace where everyone can thrive.

We are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. All colleagues are expected to share this commitment and participate fully in safeguarding training and processes.
The successful applicant will undergo a free enhanced disclosure from the disclosure barring service & other compliance checks required.