This full-time, permanent role has a starting salary of 30,647 per annum, based on a 36 hour working week.We are excited to be recruiting 2 Customer Service Information Officers to join our excellent team at Surrey County Council''s Contact Centre. You''ll be part of a team that values development and collaboration, and you will play a key role in maintaining the outstanding service we provide to our residents.The role offers hybrid working and as a team, we typically split our time between working from home and collaborating in the office two days per week.Our Offer to You26 days'' holiday, rising to 28 days after 2 years'' service and 31 days after 5 years'' serviceOption to buy up to 10 days of additional annual leaveA generous local government salary related pensionUp to 5 days of carer''s leave and 2 paid volunteering days per yearPaternity, adoption and dependents leaveAn Employee Assistance Programme (EAP) to support health and wellbeingLearning and development hub where you can access a wealth of resourcesWellbeing and lifestyle discounts including gym, travel, and shoppingA chance to make a real difference to the lives of our residentsAbout the RoleSurrey County Council''s Contact Centre provides a front door to our residents for the main services delivered by the Council, handling a wide and interesting range of enquiries.With over 1.2 million residents in Surrey, it''s a complex, fast-paced operation that requires quick responses to changes in customer contact and