About us Royal Oak is a small business in York. We are customer-centric, social and engaging.Our work environment includes: Relaxed atmosphere Safe work environmentResponsibilities:- That they want to help run a business as if their own and be proud of supplying good service along with a friendly working enviroment- Help manage the daily operations of the bar and cellar, and work with the kitchen to make excellent quality- Make sure high standards of cleanliness throughout the pub are kept to- Train and supervise staff members, providing guidance and support as needed- Help evelop and implement strategies to increase customer satisfaction and maximize revenue- Maintain inventory levels and order supplies as necessary- Handle customer inquiries, complaints, and special requests in a professional manner- Monitor and enforce compliance with health and safety regulationsSkills:- Strong leadership skills with the ability to motivate and inspire a team and lead from the front- Excellent communication and interpersonal skills to effectively interact with staff, customers, and other departments- Exceptional organizational skills to manage multiple tasks and prioritize accordingly- Attention to detail to ensure high-quality service delivery- Problem-solving abilities to address issues that may arise during events or in day-to-day operations- Someone who has a passion for the industry and is ready for the next step upPlease note that this is not an exhaustive list of responsibilities a