Talent Guardian are delighted to announce that we are recruiting for an Inbound Customer Service Executive, for our client based in Alton, Hampshire.
 
This an incredible 12-week temp to perm opportunity. 

This role plays a key part in managing all incoming leads generated from customer enquiries — all warm leads, with no cold calling involved.
 
You''ll be responsible for contacting potential customers who have submitted online forms, confirming their details, qualifying their interest, and passing them on to the relevant sales team. With hundreds of enquiries coming through each day, this is a fast-paced position that rewards efficiency, professionalism, and attention to detail.
 
Key Responsibilities

• Handle all incoming online enquiries quickly and professionally
• Contact customers to confirm details and qualify interest
• Record accurate information on the internal system
• Pass qualified leads to the relevant sales or account management team
• Manage a high volume of daily calls while maintaining quality standards
• Provide an excellent customer experience at all times
• Work closely with colleagues to ensure smooth handover of leads

About You

• Confident and clear communicator, comfortable speaking with customers by Whatsapp, phone and email
• Self-motivated and able to work independently
• Organised and reliable, with strong attention to detail
• Able to commute to the office in Alton five days a week
• Some sales or customer service experience preferred (e.g. call centre, telesales, lead generation)
• Positive attitude and a desire to perform to a high standard

What''s on Offer

• £26,500 annual salary
• £10 bonus per converted lead that sells
• 20 days holiday + 8 bank holidays
• Supportive office environment with full training provided
• Opportunity to build a long-term career within a growing business

 Apply down below with us today, and well will be in touch shortly.