Collections Advisor/Credit Control
We are seeking a driven, target-focused Credit Controller to join our fast-paced and high-energy team. This is an excellent opportunity for an ambitious professional who thrives in a performance-driven environment and is looking to further develop their negotiation, communication, and relationship management skills. As a Credit Controller, you will manage your own portfolio of business customer accounts, working proactively to recover outstanding balances while identifying sustainable repayment solutions. You will play a key role in supporting cash flow performance and maintaining strong customer relationships, with structured training and clear performance objectives provided to help you succeed. Key Responsibilities Manage a portfolio of B2B customer accounts that are in arrears. Proactively contact customers via telephone, email, and written correspondence to secure payment. Negotiate payment arrangements and repayment plans that deliver positive outcomes for both the business and the customer. Work towards and exceed monthly collection and recovery targets. Assess customer circumstances and apply effective collection strategies to maximise recoveries. Maintain accurate and detailed records of all customer interactions, payment agreements, and account activity. Escalate complex, high-risk, or sensitive cases where appropriate. Ensure all activities are conducted in accordance with financial regulations, company policies, and compliance requirements. Contribute ..... full job details .....
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