Job Title: Team LeaderLocation: Hybrid working with 2 days per week in our Keele officeSalary: 30,000 - 38,000 We are looking for a dedicated and enthusiastic individual to join us in the Adecco Career Centre as an Onboarding Team Leader. This role is vital in ensuring service excellence throughout the onboarding process for our candidates and maintaining our agreed business processes. As an Onboarding Team Leader, you will have the opportunity to support and manage a team within the ACC, ensuring that all new employees have access to the resources and tools they need to succeed from day one. You will hold strong stakeholder relationships to support service delivery and collaborate with various departments to ensure seamless onboarding experiences. Most importantly you will create and nurture your team and have some fun! What you''ll be doing:Coordinating and effectively utilising all available resources to deliver high-quality service to candidates, ensuring tasks are completed to client requirements and within SLA targets.Ensuring all assignments are raised and revised according to current client matrices.Providing first-level advice and support regarding compliance-related questions.Monitoring and supporting team activities, conducting regular team meetings, 1-2-1s, and performance appraisals.Ensuring team members understand and apply company and statutory operating procedures.Providing training, support, guidance, coaching, and development to new and existing team members