Sales Office Manager Location: Witham, EssexSalary: Dependent on experienceHours: Monday to Friday - Early finish on a Friday About the OpportunityAn established technical manufacturing business is seeking an experienced Sales Office Manager to lead its internal sales team as the business continues to grow.Supplying specialist products to customers across manufacturing, engineering and other technical industries, the business places a strong emphasis on product quality, reliable delivery and customer service.The RoleYou will oversee the Sales Coordinator team and manage the daily performance of quotations, order processing and customer account management.Acting as the senior point of escalation for customer and internal queries, you will ensure the sales office operates efficiently and accurately while supporting team development and continuous improvement.This role would suit a confident leader who is commercially aware, highly organised and comfortable working within a technical manufacturing environment.Key ResponsibilitiesManage, mentor and develop the Sales Administration team, including workload allocation, training and performance reviews.Oversee the quotation and order processing cycle, ensuring accuracy, timely responses and compliance with customer and contractual requirements.Review and cost technical enquiries, working alongside engineering and external sales teams to prepare suitable quotations.Act as the senior escalation point for customer queries, pricing ..... full job details .....