Head of Retail

Head of RetailLocation:
UK-wide, frequent store visits required
Salary:
£100,000 - £140,000.
Reports to:
CEO
A fast-growing fashion brand is searching for a
Head of Retail
to take full ownership of retail operations and play a defining role in the brand''s growth story.
This role isn''t for someone who just wants to manage stores - it''s for a
retail rockstar . Someone who thrives on pace, pressure, and challenge. Someone ambitious, fresh, and driven - ready to step up from running a territory of 20-30+ stores to shaping the retail engine of a brand in rapid growth.
You''ll be hands-on in stores, pushing teams to deliver their best, while also steering strategy, recruitment, compliance, and operational excellence. Always going above and beyond, you''ll bring energy and vision, ensuring every store is a true brand experience while delivering sharp commercial results.
What You''ll Do
Lead, inspire, and support Regional/Area Managers across the UK, setting clear standards and expectations.
Take full ownership of recruitment operations and rotas with Regional Managers, ensuring stores are staffed efficiently with the right teams at the right times to budget.
Drive consistent retail performance with a laser focus on sales, profitability, and customer-first execution.
Oversee retail operations and visual merchandising across stores, embedding best practice and consistent brand standards.
Act as the link between boardroom strategy and in-store execution, making growth plans real.
Partner with the CEO on sales performance, growth strategy, and retail expansion.
Lead and deliver multiple new store openings
- managing everything from recruitment and training through to operations and customer launch.
Work with local councils and authorities
to ensure all piercing services meet compliance and licensing requirements.
Take full accountability for PandL performance across the retail estate.
What You''ll Bring
Proven leadership experience overseeing a portfolio of
20-30+ retail stores
(fashion, jewellery, beauty, or lifestyle preferred).
Proven track record of leading successful new store openings
- across operations, recruitment, training, and compliance.
Experience engaging with councils and local authorities to secure licences and ensure regulatory compliance (particularly for piercing or other regulated services).
A hunger to step up into a bigger role with full end-to-end retail responsibility.
A track record of driving sales growth, efficiency, and customer engagement at scale.
Energy, ambition, and the ability to inspire teams at every level.
Strong commercial acumen, with PandL accountability experience.
Resilience, adaptability, and a love of pace and pressure.
Hands-on approach - thrives on being in stores, not just behind a desk.
Competencies
Strategic and Transformational Leadership
New Store Openings
and Launch Management
Regulatory Compliance and Council Engagement
Recruitment and Workforce Planning
PandL Management and Sales Forecasting
Retail Operations and Inventory Management
Loss Prevention and Profit Protection
Team Development, Training and Coaching
Visual Merchandising
Personal Attributes
A
retail rockstar : fresh, energetic, ambitious
Thrives in high-pressure, high-growth environments
Entrepreneurial and commercially sharp.
Tenacious - never settles for "good enough"
Results-driven and deadline-focused.
Engaging communicator and natural motivator.
What''s on Offer
Competitive base salary of
£100,000 - £140,000
Direct reporting line to the CEO with significant influence on retail strategy
A
career-defining step up
into a senior leadership role
The chance to shape the customer experience for the UK''s most exciting fashion jewellery brand.
RSG Plc is acting as an Employment Agency in relation to this vacancy.
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