Front Office Supervisor

Radisson Hotel Group is one of the world''s largest hotel groups with ten distinctive hotel brands, and more than 1,160 hotels in operation and under development in 95+ countries. The Groups overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.
People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.
We are now looking for a
Front Office Supervisor
to join our dynamic team here at Radisson Hotel Group!
We focus on you as a person, your skills, talents, and passion
not only on your resume. Because mindset is what its all about. And you can grow the rest with us. That''s a promise!
What We Offer Our Front Office Supervisor
We aim to be as good a place to work as we are to stay. That is why we offer a competitive compensation and benefits package, which includes:
Special rates for our team members, and friends and families while travelling and staying in our hotelsWe take our We grow talent, talent grows us culture belief to heart. With us you will benefit from a wide range of development offers supporting your learning and growth right from your onboarding. This includes an individual development plan and unlimited access to more than +20K learning modules and programs through Radisson AcademyParticipate and live Responsible Business every day together with our team members in the hotel and in the local communities where we work on creating shared value, better futures and a better planet for allContributory pension scheme and Life AssuranceComplimentary meal on dutyUniformAccess to the Employee Assistance Programme through UNUMFantastic opportunities to progress28 days holiday for full time team membersFree use of our leisure, pool and gym facilities at off-peak times *where applicable
The Front Office Supervisor Role
Our front office team is the heart of the house, providing a warm welcome and happy smile, and where we strive to deliver an experience that is beyond expectation - creating memorable moments for our guests.
Our
Front Office Supervisors
love the hustle and bustle of life! Its not just about check-in and check-out. Its about everything in-betweenYou will supervise our front office team and lead by example, ensuring all aspects of the guest journey and experience are delivered to the highest levelYou will exude patience, empathy and have the personality to host the showAs an integral part of the team, you will work proactively to ensure guest satisfaction and the smooth running of the front office department
As
Front Office Supervisor , you will join a team that is passionate about delivering incredible service where we believe that anything is possible, whilst having fun in all that we do!
Qualities We Are Looking For In Our Front Office Supervisor
Flexibility and a positive, Yes I Can! AttitudeAn eye for detailIs a creative problem-solverPassionate about creating extraordinary serviceAbility to work as part of a team to ensure guest satisfactionStrong verbal communication skillsExperience in a similar position is beneficial but not essential
Become part of the world of
Moment Makers , we are looking forward to getting to know you!
Discover our hotel in York city centre, near the Minster and other attractions, the Park Inn by Radisson York City Centre offers a convenient central base for hotel breaks in York, with easy access to all the top local attractions. Overlooking the River Ouse, our York hotel is within walking distance of the train station, shopping and business districts. Our vibrant York hotel offers comfort in the city centre with 200 hotel rooms with views of the river, city centre or famous York Minster cathedral, dining in our colourful restaurant and bar, versatile meeting spaces which can accommodate board meetings or grand social events.
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