About The RoleAre you passionate about providing outstanding customer service and being part of a friendly, dynamic team? We''re looking for a Retail Assistant to join us for 21 hours per week, helping visitors enjoy their experience and supporting our vibrant retail shop. This is a hands on role where no two days are the same, from assisting customers and guiding volunteers, to creating eye-catching displays and keeping stock looking its best.The Arboretum is the UK''s dedicated year-round centre of Remembrance and is part of the Royal British Legion. At its core, the Royal British Legion is a people-focused organisation. It''s made up of individuals who are committed to doing their very best for others, while also making the most of the opportunities and experiences we provide.You''ll be the friendly face of our shop, welcoming visitors, sharing your knowledge, and promoting activities that help support our organisation. You''ll also take pride in operating our retail till, handling transactions with care, and helping maximise sales opportunities. Working closely with our volunteer team, you''ll play a key part in creating a positive and memorable visitor experience.If you''re enthusiastic, flexible, and love interacting with people, this is the perfect role for you. Join us and be part of a supportive team where your contributions really make a difference - helping visitors, supporting our shop, and making every visit special.Please note that this role will be based onsite