Neighbourhood OfficerSalary: 35,249 per annum + 3,715 car allowance Location: Guildford - Hybrid working is available Contract: Permanent, full-timeWe are recruiting for a Neighbourhood Officer to deliver a high quality, resident-focused neighbourhood and tenancy management service. As a Neighbourhood Officer, you will be the key point of contact for residents within your patch, ensuring tenancy conditions are upheld and landlord obligations are met. You will work proactively to manage neighbourhood issues, support residents, and take appropriate enforcement action where required.Key ResponsibilitiesDeliver effective neighbourhood and tenancy management servicesAct as the main contact for residents within your areaEnsure compliance with tenancy conditions and take enforcement action where necessaryManage issues including hoarding, property neglect, unauthorised alterations, access issues, overcrowding and tenancy fraudLead on resident engagement and participation activitiesManage complaints effectively, ensuring residents feel heard and issues are resolvedBuild strong partnerships with local authorities and statutory/third-sector agenciesSupport initiatives to reduce anti-social behaviour (ASB)Carry out tenancy review visits and settling-in visits as requiredWhat We''re Looking ForAt least 2 years experience managing neighbourhoods, tenancies or estates within housing, public sector or commercial settings is essential Experience engaging residents and leading resident involv