Job Title: Technical Services Manager Location: BirminghamSalary: £70,000kFull timeJob ObjectivesThe CNI Technical Services Manager is responsible for overseeing the delivery of technical services for Critical National Infrastructure (CNI) environments at NGH, Warwick. This role focuses on managing on-site technical operations, ensuring the reliable execution of PPM, Remedial, Reactive, Quoted Works and Projects. The Manager will lead a team of engineers and technicians, coordinate with scheduling and planning teams, and ensure compliance with client requirements and regulatory standards.Job ResponsibilitiesOperational Management: Oversee day-to-day technical operations at the site, including the installation, maintenance, and testing of CNI Infrastructure.Team Leadership: Manage, mentor, and train a team of engineers and technicians, ensuring high performance, adherence to safety protocols, and compliance with site-specific regulations. Ensuring CNI engineers are trained and competent and manage the Training Matrix to identify additional training needs. Project Coordination: Work closely with the scheduling and planning teams to manage workforce allocation, address resource constraints (e.g., high volumes of annual leave), and ensure service delivery aligns with planned obligations.Service Delivery: Monitor and maintain service reliability, addressing any failures promptly and collaborating with the scheduling team to minimise disruptions, such as those requiring visit re-pl