General Manager / Operations Manager Location: Hertfordshire Salary: 65,000 - 75,000 (DOE) + Bonus + Great Company Benefits! Shift: Monday - Friday Permanent Position An exciting new opportunity has become available for a passionate and dedicated General Manager / Operations Manager to join a rapidly growing and industry leading Commercial Vehicle business! We are seeking an ambitious and hands-on General Manager / Operations Manager to be part of the leadership team! Reporting directly to the Operations Director, this pivotal role will oversee the Workshop, Service, ATF and Tyre departments, ensuring smooth daily operations and supporting long-term strategic goals. This is a fantastic opportunity for someone looking to make a real impact while progressing towards board-level responsibilities. What we are looking for: Proven experience in operations or general management, ideally within the fleet, logistics, or commercial vehicle sectors. Strong leadership skills, with a track record of managing multi-functional teams and driving performance across departments. A people-first approach, with the ability to develop talent, inspire staff, and ensure the right people are in the right roles. Excellent communication and interpersonal skills, with a focus on customer service and maintaining high client satisfaction. Solid financial understanding, including experience managing budgets, tracking performance, and overseeing cost recovery processes. Outstanding organisational a