Role: D365 System OwnerLocation: City of LondonSalary: up to £85,000Day of week in the office: 1-2 days a week in the officeMy client is going through a strategic CRM transformation moving to D365 as part of their wider enterprise systems modernisation programme. This is not a support role, it''s a full system ownership role. You will take strategic and operational ownership of Dynamics 365 across marketing, membership, and operational teams - shaping how CRM delivers measurable business value across the organisationResponsibilities/Experience Own the CRM strategy, road-map and visionAlign platform development with organisational goalsAct as senior Business Relationship Manager for CRMManage and prioritise the backlog based on valueHold stakeholders accountable for benefit realisationLead and develop a small in-house CRM teamIf this role sounds of interest and you would like to know more do not hesitate to contact me on