Audio Visual Analyst Location: London Salary: Competitive Contract: Permanent Are you an AV specialist with a passion for technology and outstanding customer service? This is a fantastic opportunity to join a leading professional services firm, providing hands-on support with audio-visual technologies across meeting rooms, events, and collaborative spaces. The Role As an Audio Visual Analyst, you will be the go-to point of contact for all AV queries and issues, ensuring smooth operation of equipment and delivering a high-quality experience for users and clients. You''ll work closely with IT and Facilities teams, supporting live events, maintaining AV equipment, and driving improvements to enhance the overall service. Key Responsibilities Act as the first point of contact for all AV enquiries and issues. Provide on-site support for meetings, conferences, and events (including early starts/late finishes when required). Proactively maintain and check AV equipment to ensure reliability and availability. Deliver training and guidance to staff on AV and collaboration tools. Liaise with third-party providers and internal teams to resolve incidents and manage maintenance. Support AV requirements for new office fit-outs and upgrade projects. Suggest improvements and bring innovative ideas to enhance the AV experience. Skills andamp; Experience Solid understanding of AV technologies including TVs, projectors, microphones, speakers, UC platforms, and connectivity equip