Operations Co-Ordinator Are you experienced in an operational role? Do you have a background in customer service? Are you looking for a dynamic position with fantastic benefits in a family-owned business? If so, this could be the perfect opportunity for you! A well-established plumbing, electrical, and heating company is seeking an Operations Co-Ordinator to join their team. This is a varied role where you will play a key part in ensuring the smooth running of daily operations. You''ll work closely with engineers, manage workloads and diaries, serve as the first point of contact for customers, and schedule works efficiently. Key Responsibilities: Managing engineers'' workloads and diariesGenerating invoices and quotes based on site visitsCreating reports to monitor job progressHandling customer inquiries and scheduling workPerforming general office duties What We''re Looking For: Strong written and spoken English skillsAbility to efficiently manage a high volume of workGreat communication skills for liaising with customers and suppliersExcellent teamwork and relationship-building abilitiesConfident telephone manner and ability to interact with senior managementStrong IT skills with the ability to quickly learn new systems What''s in it for you? Pension schemeStaff socials to celebrate successesOngoing staff training and development23 days of holiday plus bank holidaysOpportunities for overtime pay If you''re organised, proactive, and thrive in a fast-paced environm