Venue Operations and Events Manager

An incredible opportunity to work for an iconic London venue and cultural institution that is renowned for delivering exceptional nightlife experience and events.I am looking for a Venue Operations Manager to join our passionate team. This is a hands-on leadership role where you''ll be responsible for ensuring that long-standing weekly club nights to high-profile DJ sets and themed events night runs smoothly, safely, and memorably. About the Role:As Venue Operations Manager, you''ll lead the front-line operation of the venue during your assigned shifts. You''ll manage a large and diverse team - including bar, security, and support staff - ensuring a safe, high-quality experience for our guests and a high-performing environment for our staff.Key Responsibilities:Oversee day-to-day club operations during shifts.Manage staffing on shift - including security, bar teams, and floor staff.Liaise directly with artist teams, technicians, and hospitality staff to create an environment where artists, guests, and staff feel supported and inspired.Ensure full compliance with health and safety and licensing regulations.Handle customer issues professionally and maintain high service standards.Monitor crowd control and entry/exit flow.Lead staff briefings and debriefings; train and support new team members.Coordinate cleaning and maintenance needs with relevant teams.Monitor inventory and support procurement as required.Report incidents, performance updates, and insights to the General Manag
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