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Permanent

Customer Service Administrator

South Molton
money-bag 27000.00-27000.00 Annual
3072180877
Posted Yesterday

Fantastic Opportunity for a German-speaking Customer Service Administrator to join a team with strong values and moral ethos in North Devon. Job Title: Customer Service Administrator Location: South Molton Salary: £27,000 - £30,000 per annum Job Type: Full Time; Permanent Hours: Monday - Friday 35 hrs per week About the Customer Service Administrator role: To provide a link between customers and our internal operations department (UK and EU), by ensuring the correct flow of information is processed, documented and followed up, together with support for direct Salesforce and Distributors across EMEA. Ensuring that customers, receive the best sales service possible through processing of orders and information, customer communication and coordination with other company functions. You will be reporting to the Customer Service Manager. Responsibilities of the Customer Service Administrator: Develop and maintain good business relationships with customers through communication and proper handling of related administrative functions. Make full use of facilities to help service accounts. Complete all sales orders assuring accurate information. Keep records of all transactions whenever required. Handle all customer queries/problems as they arise and record them accurately. Provide prompt, complete, and accurate information to customers. Monitor and coordinate active customer sales orders from receipt to closing including: Delivery dates, Status of orders, Changes of orders, Sche

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