Housing Officer Salary: 27,000 Location: Cardiff Bay Job Type: Full-time, Permanent Our client is a well-established sales and lettings agency based in Cardiff Bay. They are a prominent presence in the Cardiff student rental market and have more recently expanded into the executive sector. Due to increased demand, they are seeking a Housing Officer to join their busy Cardiff Bay branch, reporting directly to the Housing Manager. This is a varied, fast-paced role that requires strong organisation, communication and customer service skills. The successful candidate will have at least 1 year''s property management experience and be confident liaising with landlords, tenants, contractors, and colleagues. An immediate start is available. Key Responsibilities:Manage day-to-day maintenance issuesCarry out inventories, mid-term, and exit inspectionsComplete all paperwork accurately in line with company proceduresCommunicate effectively and professionally with landlords and tenants at all timesManage licences and certification complianceProvide general administrative support to the Maintenance and Housing ManagersProcess PDQ payments in person and over the phoneOversee key management, including booking keys in and out Requirements:Minimum of 1 year''s property management experienceStrong work ethic and excellent time/diary management skillsClear and confident communication skillsComputer literate (Excel and database systems)Full, clean UK driving licence (essential)Ability to work