Job Title - Field Service EngineerAim and objectives:The aim of this role is to provide a professional engineering service on site with customers to meet the needs of the business and satisfy customer needs.Reporting to: Product Support ManagerLocation: Northern Ireland. Office base is Belfast City Centre Working hours: Monday to Friday 9am - 5pm Salary: 38 - 42K plus benefits packageMain areas of responsibility: Responsible for all aspects of product support and product commissioning in the field including, but not restricted to;Responding to un-scheduled calls/orders.Completion of scheduled maintenance work.Commissioning products.Validation of orders and commission equipment with all necessary accessories and have commissioned equipment "ready for use", unless specifically stated otherwise.Completing regulatory field actions.Provide training and responding to customer needs when on site.In the course of normal duties to notify the Inventory and Logistics Dept. of spare parts stock levels deemed to be running low.Attend product training when required.Through active positive team-working, strive to meet the operational needs and requirements of the business in the interests of providing the best service to customers.Liaising with warehouse, sales and product support staff.Fully engage with the companies ISO quality management system.In the course of the above identify and feedback commercial and sales opportunities.Some travel/overnights are a requirement of this role ..... full job details .....