Our client is looking for a Leaseholder / Neighbourhood Officer Location: NorwichSalary: £18.84 PH - 3 months could be extended and could go temp to perm for the right candidateHours: Full Time Are you an experienced leasehold professional with a passion for delivering outstanding customer service and building strong resident relationships? We are seeking a proactive and knowledgeable Leaseholder Manager to lead the delivery of high-quality leasehold and shared ownership services within a residential community in Norwich. This is an exciting opportunity to play a key role in improving services, enhancing resident satisfaction, and ensuring compliance with leasehold responsibilities and relevant legislation. About the Role As the Leaseholder Manager, you will be the lead specialist for leasehold and shared ownership management, ensuring residents receive a professional, responsive, and customer-focused service. You will work closely with internal teams, residents, contractors, and external stakeholders to drive service improvements, oversee leasehold obligations, and provide expert guidance on a wide range of leasehold matters. You will champion excellent service delivery, using performance data and resident feedback to continuously improve outcomes for residents whilst promoting transparency, value for money, and effective communication. Key Responsibilities Act as the organisation''s leasehold services champion, promoting collaboration and best practice. Lead on service ..... full job details .....