Support Worker – Supported Living

Location: Gillingham, Kent
Salary: £12.71 per hour
Hours: Full-time / Part-time / Bank
Shift Pattern: Days, evenings, weekends and bank holidays as required
Contract: Permanent, zero hours
 

Make a Difference. Support Independence. Change Lives.

We are looking for compassionate, resilient, and motivated Support Workers to join our team supporting vulnerable adults and individuals with previous offending histories within a supported living environment.

This is a rewarding role where you will help individuals develop their independence, build confidence, maintain their accommodation, engage with their community, and work towards achieving their personal goals.

You will be supporting people with a range of needs and life experiences. This may include individuals who have experienced homelessness, mental health challenges, substance misuse, social exclusion, offending behaviour, or difficulties maintaining independent living.

The Role

As a Support Worker, you will provide person-centred, trauma-informed and strengths-based support, helping residents develop the skills and confidence they need to live as independently as possible.

Your responsibilities will include:

• Providing practical, emotional and social support to residents
• Supporting individuals with daily living skills, including cooking, budgeting, cleaning and maintaining their accommodation
• Encouraging independence and positive decision-making
• Supporting residents to develop healthy routines and positive relationships
• Working in accordance with individual support plans, risk assessments and behavioural support plans
• Recognising and responding appropriately to safeguarding concerns
• Supporting individuals to manage challenging situations and reduce the risk of crisis
• Promoting positive risk-taking while maintaining appropriate boundaries
• Maintaining accurate records, case notes and incident reports
• Encouraging residents to take responsibility for their own choices and progress
• Promoting equality, dignity, respect and inclusion at all times

About You

We are looking for someone who is non-judgemental, patient and able to build positive professional relationships with people who may have complex needs or challenging life experiences.

You will ideally have:

• Experience working in supported living, social care, mental health, homelessness, rehabilitation, substance misuse, probation or a related setting
• A genuine commitment to supporting vulnerable adults
• Excellent communication and interpersonal skills
• The ability to remain calm and professional in challenging situations
• Good understanding of safeguarding and professional boundaries
• The ability to work independently and as part of a team
• Good written and verbal communication skills
• A positive and solution-focused approach
• Reliability, resilience and a willingness to learn

Essential 6 month or more experience of working in the care sector within the UK

What We Offer

• Competitive salary
• Full-time, part-time and bank opportunities
• Comprehensive induction and training
• Ongoing learning and development
• Regular supervision and support
• Opportunities for career progression
• A supportive and inclusive working environment
• The opportunity to make a genuine difference to people's lives

Why Join Us?

Working with us is more than just a job. You will have the opportunity to help people move forward, develop independence and achieve positive change, while being part of a supportive team that values respect, compassion and professionalism.

If you are passionate about supporting people to overcome barriers and build a more positive future, we would love to hear from you.