USAirtours are a dynamic and forward-thinking organisation specialising in tailor-made travel services to the USA, Canada, Mexico, and the Caribbean.Are you an experienced travel professional with a passion for crafting unique tailormade holiday experiences? Are you passionate about the areas we cover and thrive in a target-driven environment? If so, we want you to be part of our vibrant sales team!Responsibilities:Handle enquiries from travel agents via phone and email, providing expert guidance and support.Create high-quality, tailor-made travel itineraries, ensuring the best match for the agent''s requirements.Convert quotes into bookings while meeting or exceeding monthly sales targets.Follow up on all quotes with calls and emails to maximise conversion rates.Offer upgrades and ancillary services to enhance client packages.Maintain clear and detailed notes for every quote and booking to ensure seamless service.Adhere to trade policies, call structure guidelines, and quality control processes.Attend training and coaching sessions to continuously improve knowledge and performance.RequirementsEssential ExperiencePrevious in a similar tour operator role or in a retail travel agency with previous experience of selling tailormade holidays.Proven ability to meet sales targets in a fast-paced environment.Strong knowledge of USA travel destinations and productsConfident and friendly telephone manner with excellent customer service skills.Ability to multitask, solve problems, and w