New Job Opportunity - IT Support Specialist - Initial 12 Month PAYE ContractOur Client has a requirement for an IT Support Specialist, who will be required to work on a Contract basis in Kingston Upon Thames, Surrey.Profile: 5-7 years experience as 1st line helpdesk WITH 2nd level activities. Hybridwork: after a few weeks of training office based (3 days office, 2 days home)Contract Length: 12 month contractJob Description: As IT Support specialist you will respond to the UK ICT Manager. You will provide 1st and 2nd support to ensure smooth and efficient IT operations for employees and contractors within the UK.How can you support us? Here below your responsibilities:: Provide 1st and 2nd level IT support to end users resolving hardware and software issuesInstall configure and maintain operating systems and software applicationLiaise with external providers (printing, mobile and audio services)Participate in IT projects like upgrades, deployments and system improvementsPrepare relevant assets to be ready for new employees onboarding and life cycleMaintain IT asset inventory and physical security in the data centre Ensuring any equipment is tidyManage administrative privileges, passwords and user access in line with control procedures and policiesAmend technical support documentation to ensure guidance on errors and troubleshooting within the teamManage support requests, incidents and resolutions in the ServiceNow help desk What are we looking for? Experience: 5-7 years in 1st