We are seeking a highly motivated and experienced Service Reception Manager to join our client''s reputable dealership in North London. This is an excellent Service Reception Manager opportunity for a dedicated professional looking to progress into a managerial role within the automotive sector. The Service Reception Manager will be responsible for leading the service and reception team, ensuring exceptional customer service, and supporting the continuous improvement of operational standards. Benefits: Competitive basic salary of £35,000 with an achievable OTE of £45,000 as a Service Reception Manager Monday to Friday working hours from 8am to 6pm Paid overtime for one in four Saturday mornings Opportunity to develop leadership skills and progress into an Aftersales Manager role Supportive working environment within a well-established dealership Chance to work in a dynamic team committed to customer satisfaction and operational excellence Duties: Lead, motivate, and develop the service reception team to deliver outstanding customer experiences Manage customer complaints and resolve concerns efficiently and professionally Oversee daily operations of the service reception area, ensuring high standards of customer care Coach Service Advisors and reception staff to improve team performance Identify areas for process improvement and enhanced customer service Support the Aftersales Manager in achieving departmental goals and operational targets Drive customer satisfaction and ..... full job details .....