New Opportunity in Guildford! Become a Key Player in a Bespoke Application Support Role Are you a tech-savvy problem solver with a passion for learning? Want to become the go-to expert in a niche, business-critical application? We are working on an exciting opportunity for someone looking to grow their career within software support. Our client is seeking a proactive, customer-focused Technical Administrator who will take ownership of their bespoke internal platform. You will be trained to become a super user the first point of contact for internal and external support queries, helping users understand, navigate, and troubleshoot the system confidently. This is the perfect role for someone who enjoys learning new systems, thrives on helping people, and wants to build a long-term career in application support. Salary: £25,000 - £28,000 Location: Guildford (Hybrid working available) Hours: Monday Friday, 9am 5pm (Fixed hybrid Monday and Friday WFH) Benefits: Social Events, Charity Support, Volunteer Days, Annual Salary Reviews plus even more perks once you pass your probation! As the Technical Administrator, you will: Act as the first point of contact for all application support requests via phone, email, and ticketing system. Learn the company s bespoke application inside and out, becoming the in-house super user. Assist users with functionality queries and troubleshoot issues related to the core application. Escalate more technical faults to 2nd/3rd line or external provider