Role Summary: To support the development of the Customer Service Advisors including coaching and on the job assistance of the team. To ensure that key performance indicators, operational processes and recognised customer service excellence is being adhered to whilst providing specific support to team members. The Senior Customer Service Advisor should be a recognised expert for the delivery of a customer centric service to our customers. Location: Tunbridge Wells or Epsom Salary: £30,970 Hours of work: 35 Contract: Permanent For more information and to apply, please click ''Apply Now''.