Join a reputable prestige car dealership in Cardiff as a Vehicle Service Advisor and take the next step in your automotive career. This role offers a competitive salary, excellent benefits, and the opportunity to work within a well-established, customer-focused team. Our client is seeking an experienced Vehicle Service Advisor to deliver top-tier customer service and ensure smooth workshop operations. Benefits: Starting salary of up to £31,000 per annum, dependent on experience Achievable bonus scheme with an OTE of £8,000+ per year, based on Customer Satisfaction Scores and upselling performance Additional earnings from service plans at £25 each Paid overtime opportunities, subject to availability 25 days of annual leave plus bank holidays Full company pension scheme and healthcare provisions Access to in-house manufacturer training and development at the client s dedicated academy Retail discounts via a shopper portal, gym membership discounts, RAC membership discounts, and more perks Career development prospects within a prestigious, industry-recognised dealership Duties: Manage workshop workloads and customer appointments efficiently in a busy dealership environment Liaise closely with the workshop team to chase work in progress and ensure timely vehicle servicing and repairs Communicate effectively with customers regarding vehicle status and repair costs Upsell additional products and services to enhance the customer experience and increase revenue Maintain high stan