Repairs Transformation Programme Manager
Repairs Transformation Programme Manager Location: LondonRate: 750 per day (Umbrella)Contract: 3 - Months ongoingWorking pattern: Hybrid Spencer Clarke Group are supporting a local authority to appoint a Repairs Transformation Programme Manager within their Housing Repairs service.This is a programme lead role focused on improving how the repairs service runs day to day, including customer experience, ways of working, and the supporting systems and processes. You will pull together multiple workstreams, keep delivery on track, and provide clear reporting and governance to senior stakeholders. Responsibilities includeLeading the end-to-end delivery of a housing repairs transformation programme, managing priorities, milestones and dependenciesBuilding and maintaining programme plans, delivery roadmaps, governance and reporting routinesCoordinating work across housing operations, digital teams, customer services and corporate stakeholders to drive deliveryManaging supplier and contractor engagement to support mobilisation and delivery, with clear expectations on outcomes and timelinesTracking risks, issues and actions, and making sure blockers are dealt with quickly and transparentlyProducing clear updates for programme boards and senior leadership, including progress, risks, decisions required and next stepsSupporting service redesign and the rollout of new processes and technology, ensuring changes land properly with operational teams About youSignificant programme ..... full job details .....
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