Customer Support Coordinator

-negotiable depending on experience

We are currently looking for a customer focused professional to join a Customer Service Team in the Bridgend area

Managing customer accounts you will take ownership of enquiries, quotations, and order processing ensuring a smooth customer journey

The Role

• Prepare and process customer quotations and orders
• Manage customer enquiries and resolve issues
• Provide information including pricing and technical data
• Collaborate with internal teams
• Promote products and identify sales opportunities.
• Meet deadlines and service expectations in a busy team environment.
• Maintain accurate records

The Person

• Experience using CRM systems.
• Strong organisational, communication and problem solving skills.
• Excellent attention to detail and ability to prioritise workload.
• Proficient in Microsoft Office and MS Teams.
• Positive attitude with a willingness to learn and develop professionally.

Manufacturing or industry knowledge is desirable but not essential, as full product training will be provided.