Our mission at Response is to enable people of all ages to live a more fulfilled life by providing excellent mental health services, housing, and supported living. Repairs Administrator - £27,560 - £30,680 per annum (Salaries vary depending on experiences) Hours- 37 hours per week, Monday Friday Service- Housing and Property Location- AG Palmer House, Littlemore, Oxford What You ll Be Doing: Response are looking for an enthusiastic and highly motivated Administrator to join our dedicated Maintenance team within Housing and Property at Response. The Housing team focuses on all aspects of tenancy sustainment and the Property team focus on all day-to-day repairs, planned improvements and cyclical compliance work. This position is suited to someone who wants to utilise their administration skills in a busy and supportive workplace for an organisation that are committed to improving the lives of others. Overall job responsibility - Further detail can be viewed in the Job Description. Some of the core duties include: First point of contact, and customer service representative for all Housing and Property queries Responsible for maintaining the Repairs Mailbox on Outlook and responding to queries within a designated timeframe as outlined Monitoring of the main Housing and Property phone line used by support staff and residents to report any queries, Anti-social behaviour, urgent and non-urgent repairs Using the company system to log and raise repair requests and assign to interna