Customer Service PlannerBased in HalesowenMonday to Friday8am to 5pm 12.27 per hourTemporary to permanent To excel in this role, you should have excellent scheduling, customer service and organisational skills, be proactive, and have the ability to multitask effectively. Strong communication and IT skills are essential, as you will be frequently interacting with colleagues and using various software applications. If you are looking for an opportunity to work with a fantastic team in a dynamic and fast-paced environment, this is the perfect role for you! Our client offers a supportive and inclusive working culture, where your contributions are valued and recognised. Successful Candidates:Will have previous scheduling experienceExperience of dealing with key accountsExcellent attention to detailBe organisedPossess excellent IT skillsHave great communication skillsThe role:Dealing with both inbound and outbound callsRouting jobs for engineersScheduling engineers jobsLiaising with external customersUpdating CRM with customer requests and job detailsUpdating customers on progress reportsData entryDealing with reports If you are ready to take on this exciting challenge, don''t miss out! Apply now and seize the opportunity to join their team. Simply click the ''Apply'' button and submit your CV. We can''t wait to hear from you! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all bac