Our client, one of the largest independent freight forwarders in the midlands, offering worldwide transport services by air, road and sea are looking for a Senior Sea Freight Coordinator to be based at their offices in Redditch.

On Offer:

• An opportunity to join a highly regarded global logistics provider and form part of a vibrant and supportive team
• Monday – Friday, 8:30am – 5:30pm working pattern.
• Offering an attractive salary of c.£34K, dependent on skills and experience
• Modern Office in the centre of Redditch
• Contributory Pension

Main Purpose of the Role:

This position forms part of the existing Sea Freight Operations team and requires the jobholder to co-ordinate all of the Sea Freight operations. Gaining a comprehensive understanding of each of the client requirements, calculating and negotiating Sea freight spot quotations and managing the freight bookings from collection through to final delivery. To build relationships with the existing clients both over the telephone and face to face and deliver a high standard of customer care at all times. To meet with key suppliers to maintain the most advantageous rates. To help and support the other Operations team members in Road and Air Freight bookings when necessary and to support the sales team with new business opportunities.

Duties and Responsibilities:

• Manage the day to day Sea Freight operations.
• Co-ordinate the export and import bookings of Sea Freight jobs.
• Raising Job files and all of the appropriate operations paperwork.
• Processing jobs through the FAST FREIGHT software system.
• Customs entries using the NES system.
• To be responsible for the daily checking of all Seafreight jobs and ensuring that clients are kept informed of any deviation to the agreed schedule.
• Extensive client liaison and negotiation.
• Extensive supplier liaison and negotiation.
• Internal liaison with the sales team assisting with quotations and service information.
• Managing the jobs from quotation stage to final invoicing in line with the client expectations and communicating effectively any service issues.
• Maximising the gross profit by negotiating with the supplier base.
• Proactively contacting the existing clients to maximise business potential.
• Invoicing jobs on completion.

To Be Considered:

• EXPORT Sea freight operations experience.
• Excellent customer service experience
• Confident communication skills
• Good organisational skills
• Good attention to detail
• Can work to deadlines and handle pressure
• Quick thinker / problem solving
• Self-motivated and enthusiastic character
• Ability to work with and support a team

For more details, please contact Willis Global - a leading Recruitment Consultancy for the Supply Chain & Logistics Industry