Homeownership OfficerLocation: East LondonRate: £27 per hour umbrellaContract: 3-month ongoing contractWorking Pattern: Monday to FridayWorking Arrangement: Hybrid - usually Tuesdays in the office, with the rest working from homeWe are currently recruiting for an experienced Homeownership / Leasehold Management Officer to join a housing team in East London on a 3-month ongoing contract.Leasehold Management experience is essential, and candidates must have proven experience undertaking Section 20 consultations.Key ResponsibilitiesCalculate, notify and bill estimated and actual service charges, including major works, shared ownership rent and ground rent.Ensure charges are calculated and recovered in accordance with the terms of individual leases and relevant legislation.Undertake Section 20 consultations under the Landlord and Tenant Act 1985 (as amended), ensuring full compliance with legislation and lease requirements.Provide advice, information and guidance to leaseholders, shared owners and housing staff on service charges, major works, lease terms and relevant legislation.Deal effectively with enquiries, disputes and challenges relating to service charges and major works.Liaise with relevant internal teams to resolve complex homeowner queries.Assist Collection Officers in maximising the recovery of homeowner rents, service charges, major works and other related income.Maintain accurate records and ensure financial information is processed correctly.Support the financial ..... full job details .....