Temporary
Customer Service Coordinator
Stoke-on-Trent
225321329
Posted 2 days ago
A fantastic opportunity for a temporary Customer Service Coordinator to join a vibrant manufacturing business. Working within an existing Sales team, you will be responsible for managing the sales orders, dealing with customers and providing sales support. This is a temporary role until September.
Job Description:
- Act as the primary point of contact for incoming customer emails and enquiries, effectively managing requests related to pricing, services, and complaints
- Prepare customer quotations, including bespoke product quotes, with support from the commercial team
- Process PODs and invoice requests within the correct timescales.
- Continuous improvement of sales processes and procedures
- Support the initial enquiry stage of projects, coordinating project bookings through Microsoft Teams and the CRM system.
- Experience working within a sales/office environment is preferred
- Ability to use CRM systems and Microsoft Office
- Sales and commercial competence
- Excellent communication skills – verbal and written
- Numeracy skills & ability to work with Excel analysis required
- Positive & professional attitude
- Be able to work to deadlinesCUSTOMER
Salary: £28,000 - £30,000 DOE Per Hour
Brampton Recruitment are an independent Commercial and Accounts & Finance recruitment agency working in partnership with employers spanning Stoke on Trent, Staffordshire, Cheshire, and the Greater Manchester region
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