Cloud Operations Manager Portsmouth £75-91k per annum (dependent on skills and qualifications) Full-time Hybrid Joint-contribution pension from 6% (12% total) - Enhanced maternity and family leave - Life assurance - HolidayPlus - Virtual GP and Employee Assistance Programme plus retail and leisure discounts and many more. REQ5640 We deliver safety, warmth, and comfort to homes and businesses. Every role, whether in the office or on the front line, plays a key part in this mission. Here''s how you will contribute Key Accountabilities Own the operational performance, availability, capacity and resilience of cloud platforms and hosted services. Lead cloud incident, problem, change and event management, ensuring timely restoration, clear communication and effective root-cause resolution. Maintain operational controls, standards, runbooks and support models aligned with IT service management and engineering practices. Ensure cloud environments comply with security, risk, audit, data protection and regulatory requirements. Own and maintain vulnerability management processes to protect the estate. Manage cloud consumption, budgets, forecasts and optimisation plans, embedding effective FinOps practices. Oversee service providers and technology partners, holding them accountable for contractual commitments, service levels and improvement actions. Drive automation, observability and operational tooling to reduce manual effort, improve insight and increase ..... full job details .....