Highly Regarded GP Surgery Top 6% Nationally Rated A highly respected GP surgery, ranked within the top 6% nationally, is seeking an experienced Part-Time Receptionist to join their friendly, supportive, and high-performing team. This is an excellent opportunity to become part of a practice that is truly committed to delivering outstanding patient care. The Role As the first point of contact for patients, you will play a vital role in creating a positive and welcoming experience. This position requires proven, recent experience as a receptionist, ideally within a busy environment, where delivering exceptional customer service is second nature. You will be joining a reception team of five and working one of the following schedules: Option 1 Monday: 8:00am 2:00pm Thursday: 8:00am 6:30pm (1-hour lunch break) Friday: 8:00am 6:30pm (1-hour lunch break) Option 2 Monday: 8:00am 2:00pm Thursday: 8:00am 6:30pm (1-hour lunch break) Friday: 1:00pm 6:30pm Key Responsibilities Warmly greet and welcome patients and visitors in a professional manner Manage incoming telephone calls with excellent telephone etiquette Book, amend, and manage appointments efficiently Accurately update and maintain patient records Carry out general administrative duties including filing, scanning, and photocopying Maintain a tidy, organised, and professional reception area Support the wider administrative team to ensure smooth day-to-day operations Essential requirements of the re