The Role

As a Paralegal in the team you will provide an important link between the client and the firm, having responsibility for aspects of file management, under supervision.

Key Responsibilities

Personalised Client Service

Key Responsibilities

Personalised Client Service

• Undertake fee earning tasks to assist with running of a caseload with a view to run their own caseload under the supervision and management of qualified lawyers and carry out simple, routine tasks
• Draft legal documents using appropriate precedents and templates which address all relevant legal and factual issues and accurately reflect the client’s instructions
• Undertake effective legal research, using appropriate methods and sourcing, presenting the results accurately and clearly
• Highlight and escalate any issues to qualified lawyers
• Providing excellent client service at all times and adhere to the firms Client Experience (CX) principles
• Learn firm policies and business processes, ensuring compliance particularly with regards to confidentiality, security data protection and file retention and destruction requirements
• Ensure adherence to all affiliations and standards connected to the department
• Check to ensure all work complies with risk management policies and procedures, in particular concerning file opening processes and anti-money laundering. Audit files with the department to ensure files comply with risk management policies and procedures
• All administrative duties associated with this role

Sustainable Growth

• Support fee earners to prepare for BD & marketing activities
• Attend RWKG BD events where appropriate
• Take an active part in promoting the firm through Social media channels such as Twitter, LinkedIn and Facebook
• Update the CRM system to input data and manage the client information through the system including adding contact details, referrals and new clients. Act as a super user for the system
• Begin to build business relationships with 3rd parties under supervision (e.g. agents, referrers, experts), responding to enquiries and building a good rapport

Dynamic Culture

• Demonstrate proactivity and creativity by seeking and suggesting improvements
• Develop meaningful relationships based on trust and provide support to your team
• Have pride in all work that you do and seek the best outcome for your work, your team and the Firm
• Be open, inclusive and supportive of others in the Firm, both in your team and business wide

Financial & Operational Excellence

Time record all work and work towards a fee earning target set (£20,000 up to £85,000)

Work towards personal objectives, recording progress within About Me

Input into procedural changes, making suggestions for improvement and efficiencies. Take ownership of projects where appropriate.

Skills, Experience, and Attributes

Legal qualifications (LLB or CILEx) (desirable).

Previous experience within a legal support or administrative role (desirable).

Excellent organisation capability with the ability to effectively prioritise (essential).

Solid understanding of Microsoft Office suite and other relevant IT platforms (essential).

Strong written communication skills (essential).

Demonstrate a good understanding of client relationship management (essential).

Ability to undertake basic legal work under supervision and use initiative where required (essential).

About us

At RWK Goodman, you can enjoy a strong legal career, with exceptional client work. And you’ll be supported, every step of the way.

A progressive Top 100 law firm, over 650 colleagues. 36 specialist areas. 3 legal divisions. With offices across the South West, Thames Valley and London.

Committed to collaborative growth and shared success, we’re focused on delivering sustained positive change. Because we want to make a lasting difference to the world around us and achieve our vision of being the firm what clients want to work with and people want to work for.

To find out more about why we are different click here.

Benefits

Some benefits will differ depending on the level of role. Please reach out to the Recruitment team for further clarification.

26.5–31.5 days’ holiday per year

Buying and selling holiday

Healthcare cash plan / private medical insurance

Life assurance

Pension scheme

Cycle to work scheme

Season ticket loan

Discretionary profit and performance-related bonus

Hybrid working

Employee Assistance Programme

Enhanced family leave

Recruitment referral bonus

Group income protection

Salary reviewed regularly

Career Development

We know our people are what sets us apart. That’s why we continue to nurture and develop our colleagues and attract and retain the best talent.

We support colleagues with a robust programme of learning and development opportunities, underpinned by our transparent Career Development Framework (CDF), which shows exactly what you need to achieve to grow your career with us.

From mentoring initiatives, through to personal development programmes and courses, we are proud to offer a suite of opportunities to drive your career and achieve your ambitions.

Inclusive Employer

We’re on a mission to create a dynamic and inclusive culture. And that starts with our recruitment process. If you have a disability, whether visible or not, we want to work with you every step of the way. Because we want to give you the best chance of success when you apply.

If you need any reasonable adjustments to accommodate your disability, such as extra time on written assessments, an accessible interview room or a quiet space before and after the interview, please speak to our Recruitment Team so that we can work together to help bring your best self.