Service Support Administrator - Immediate Start
Job Title: Service Support AdministratorLocation: Farnborough Employment Type: Full-Time - ASAP Start Salary: 14 p/hDuration: Ongoing, potentially temp to permAbout the Role: We are seeking a highly organised and proactive Service Support Administrator to join our client''s team. This role is essential in ensuring smooth operations and excellent customer service across all service activities.Key Responsibilities:Provide ad-hoc administrative support, including logging calls, answering emails, and liaising with Service Managers.Distribute engineers'' monthly service records.Update and complete reactive jobs, including escalations for key accounts.Review and sign off service visits against manager audits.Issue engineer call-out rotas.Manage customer satisfaction forms and track KPIs.Monitor and edit engineer time bookings daily.Update planned customer jobs and send service sheets to clients.Provide daily email updates to all clients.Skills and Experience:Strong administrative and organizational skills.Excellent communication and attention to detail.Ability to manage multiple tasks and deadlines.Proficiency in Microsoft Office and CRM systems (desirable).Next Steps:Apply today, the client is looking for someone to interview immediately and start asap!Please apply today with your up to date CV and contact detailsIf you have trouble uploading your CV, please email it to (url removed) and put the job title as the subjectWorking as a temp is an ideal way of exploring different job
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