Temporary Hire Administrator 
Gateshead  
Possible Temporary to permanent opportunity 
Monday - Friday,  8am -4pm 
Full time 

We currently have an opportunity for a talented individual to join a growing rentals organisation in Gateshead as a Hire Administrator. This role is based in the depot, making everything happen. This is a very busy role, requiring someone who can provide outstanding customer service, go the extra mile, and work effectively under pressure.

Key Responsibilities

• Provide first-class customer service.
• Prepare hire contracts, quotations, and any other necessary correspondence.
• Handle and record customer enquiries and source new business.
• Follow up on quotations and enquiries.
• Prepare accurate weekly and monthly reports.
• Maintain accurate and up-to-date records.

• Excellent written and verbal communication skills
• Strong attention to detail
• Ability to multi-task and prioritise a busy workload
• Numerate
• IT literate, particularly in Microsoft Office (Excel, Word, and Outlook)
• Experience as a Hire Controller or similar in the hire industry is a distinct advantage

• Committed to offering first-class customer service.
• An enthusiastic team player who engages colleagues and willingly shares knowledge and information.
• Motivated self-starter.
• Thorough, methodical approach.
• Displays integrity in all interactions.
• Ability to work effectively under pressure.
• Proactive.
• Excellent time keeping 
• Highly professional with a positive attitude