Claimer is seeking a startup operator / second-in-command to the CEO to help run and scale the business in the next growth phase. We’re an AI-native product that augments corporate tax advisors in their processes. We are currently pursuing a major customer-led pivot with a new brand and product, aiming to scale significantly in the next 6 months. After six years and two pivots, we are at a tipping point for product/market fit and traction, with enterprise design partners and 60+ existing customers. The broader market opportunity is the corporate tax advisory/professional services market in the UK, US, and beyond. The team is remote-first/hybrid and highly collaborative.Role

This role is suitable for a Head of Ops / COO / CoS who wants to join at the ground floor as we scale rapidly. Startup/fintech experience is preferred. The candidate should have a track record of delivering results, quickly identifying the right focus areas, and being able to get things done without micromanagement. You will work with the CEO to manage day-to-day operations.Self-assured , confident in own abilities, a safe pair of hands, and a self-starter capable of presenting to enterprise customers and investors without supervision.KPI-driven , able to identify bottlenecks in processes and either eliminate or systemize to make them repeatable.Sufficiently technical , able to build automated dashboards and comfortable using AI to assist in work.IQ , knows what to learn and what to delegate; can gain product knowledge without being a developer.CEO second in command , able to run the company if the CEO is unavailable for a period, driving progress and keeping teams on track; pragmatic and emotionally intelligent.Ability to plate-spin , manage multiple ongoing initiatives without losing focus, while staying aware of critical fires vs. fixable issues.Example areas of responsibility: Strategic planning with founders; Customer Support; Metrics and Reporting; Investor relations; Compliance; People Ops; Supplier Management; Events. The role includes access to an Executive Assistant for logistical and administrative tasks.What we\''re looking for

Proven experience in an operations, chief of staff, or generalist role in a startup or fast-paced environment.Strong organizational and project management skills, with the ability to juggle multiple priorities.A problem-solver who takes initiative and can run with projects independently.Comfortable working with data and tools to track metrics and build reports.Familiarity with compliance frameworks (e.g., ISO27001, GDPR) is a strong plus.Excellent communication and people skills, with the ability to work across teams and external partners.Benefits / Why join us

Founding team member joining at the tipping point of scale, with generous share options.Close collaboration with the founders and exposure to all areas of building and scaling a startup.Remote-first role with occasional in-person meetings; trust-based culture and low churn.Equipment: Powerful MacBook and setup to work effectively.Occasional London on-site meetings / team away days.36 days holiday (including bank holidays).Details

Seniority level: ExecutiveEmployment type: Full-timeJob function: Management

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