As seasoned insurance professionals dedicated to providing exceptional support to your clients, are you ready to advance your career to commercial insurance? We are on the lookout for an Insurance Account Manager to join an award-winning global insurance business in Birmingham. In this role, you will service a robust SME book of existing clients, covering a broad range of commercial classes of insurance. This is a fantastic opportunity to elevate your insurance career, working with clients in the public sector.We will consider candidates with commercial insurance experience, ideally covering a broad range of products. This role is hybrid, and you will be working 2 days in the office and 3 days from home.Supporting a book of existing clients, your focus will be on retaining and growing accounts by offering exceptional assistance to existing customers and maximising cross-selling opportunities.Your responsibilities include:Creating documents for new customers detailing their insurance requirements.Obtaining renewal terms for customers, researching suitable alternatives, and preparing presentations for Account Managers to discuss in face-to-face meetings.Coordinating all renewal quotes for existing customers and handling any mid-term adjustments.Managing insurer queries related to customer policies, confirming coverage, processing policies, and ensuring all necessary documentation is completed.Securing and verifying policy documentation from insurers before approval and release